Frequently asked questions
Will I get a free update after purchasing the script?
Yes, you will get all the updates of that version completely free of charge, for example, updating from Smart Camera View 2.85 to Smart Camera View 2.92. Usually 15-20 such updates are released over a year or so, until the script is judged to have reached its polish limit, and needs a major change to continue development. With big version upgrades, for example, updating from Smart Camera View 2 to Smart Camera View 3, you will have to purchase new, however you will also receive a big discount coupon as a thank you for using the script.
I do not receive email updates, how to subscribe to the update list?
Please enter the email you used to purchase in this registration form: http://eepurl.com/hYJyWn
Why do I only receive “updates 3.02” and “update 3.05”, where are the versions in between?
They are daily builds, and are only released to a small group of test volunteers of about 20 people. Unfortunately, there is currently no way to subscribe to this group, but I will consider making it possible for users to subscribe in the future.
Is there any other form of payment?
Although many customer have asking for this, unfortunately we do not currently support any other form of payment other than Paypal or transfer directly by bank account in Vietnam. More payment gateways may be added in the future.
Can I get a refund if the script doesn’t work as expected?
Yes, I will give 100% refund to the user, if the script cannot work as expected (eg bugs, crashes or compatibility issues). Normally, I will offer temporary solutions to assist users to fix the problem, and release an official patch later, however, if I can’t come up with a solution for the time being, I will refund the user’s money with a sincere apology.
Can I request to add new features to the script?
Yes. I take your feedback very seriously and sincerely. Customer-requested features will be available in the Upcoming section on the product’s page.
Contact me if you need help
Forgive me and be patient if you don’t get an immediate reply. Email: email@example.com | Facebook: fb.com/d95designdotcom | Telegram: t.me/d95design